These Terms and Conditions explain how DitoBit d.o.o., Ravnice 5, 10431 Sveta Nedelja, Croatia provides digital services within the European Union. For any question call (+385) 99 780 4790 or email info@ditobit.com. By accessing www.ditobit.com you agree to comply with the rules below.
We design and deliver software, web, and related consulting services as described in each individual Statement of Work or offer. Any change to the agreed scope requires written confirmation by both parties. We reserve the right to use vetted subcontractors, and we remain responsible for their work at all times.
Prices are stated in our offer, proposal, or online order form and are exclusive of VAT unless noted otherwise. We invoice according to the agreed milestones or monthly in arrears for time and materials work. Invoices are payable within 15 calendar days to the account stated on the invoice. Late payments may accrue statutory default interest under Croatian and EU law.
Clients ensure that all information, credentials, and materials provided to us are accurate and lawful to share. Where a deliverable depends on third party assets supplied by the client, delays caused by missing input extend the delivery deadlines accordingly. Clients must use the services in line with applicable EU and national legislation and must not upload unlawful or harmful content.
Unless stated differently in writing, all intellectual property rights in the deliverables transfer to the client once all due fees are paid. We retain the right to reuse general know how, templates, and non personal code components created during the project. Third party software remains subject to its respective licence terms, and clients are responsible for maintaining those licences.
Each party must treat all business, technical, and security information received under the engagement as confidential. Disclosure is only allowed to employees, advisers, or subcontractors who need the information and are bound by similar confidentiality obligations. This duty survives the end of the contract for five years unless a longer period is required by law.
When we process personal data on behalf of a client we act as a processor under the EU General Data Protection Regulation. We implement appropriate technical and organisational measures and process the data only on the documented instructions of the client. Data transfers outside the European Economic Area use an approved transfer mechanism such as Standard Contractual Clauses.
We are liable only for damages caused by intent or gross negligence. For other breaches our aggregate liability is limited to the total fees paid for the service that gave rise to the claim. We do not accept liability for indirect or consequential loss, loss of profit, or loss of data unless mandatory consumer law states otherwise.
Either party may terminate work with 30 days written notice. We may end the engagement immediately if the client materially breaches the contract or becomes insolvent. On termination the client pays all work performed up to the effective date and we deliver the partial results in their current state.
These Terms are governed by the laws of the Republic of Croatia together with mandatory EU law. The competent courts in Zagreb have exclusive jurisdiction. Consumers may also submit disputes through the European Online Dispute Resolution platform. Nothing limits the rights granted to consumers under EU Directive 2011 83 EU and related national rules.
We may update these Terms to reflect legal requirements or service improvements. The current version is always available on this page. If we make material changes, we notify registered clients by email or through their account at least fifteen days before the new Terms take effect.